Articles on: Conversations

How to setup WhatApp conversation channel

To set up LeadOwl WhatsApp conversation channel, you can follow these step-by-step instructions:


Step 1: Copy your LeadOwl phone number.


Inside the LeadOwl dashboard, navigate to Settings > Conversations and click the "SMS + Voice" button under "Communication Channels" menu and copy the number information.

Copy number

Step 2: Start Integration.


Inside the LeadOwl dashboard, navigate to Settings > Conversations and click the "WHATSAPP" button under "Communication Channels" menu and click on the "Integrate Whatsapp" button.

Conversations menu

Step 3: Complete Facebook Login.


Complete the Facebook Login Steps.
Pay attention, you must have a verified Facebook Business Profile.

Create WhatsApp business profile

Step 4: Complete the verification.


In this step, you should verify your LeadOwl phone number using voice call.

Verify number.

Allow microphone usage.

Fill the verification code and finish the integration.

Finish the integration

That's it! Your WhatsApp conversation channel should now be set up and ready to capture and send data to your LeadOwl dashboard. Test the integration thoroughly to ensure the data is being transmitted correctly.

Updated on: 16/09/2024

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